User has to enter Mobile number and Password and tap on to login
Note: The switch user request button is enabled only for projects where the rotation type of users is daily, weekly and Monthly. For rotation type: All and nearest, switch user request button will remain disabled.
Rotation type is the following types:
Hours are selected and then Minutes. And finally AM/PM. Upon taping Ok, a pop-up message will ask for confirmation.
Once button is tapped, switch request is sent to the desired user. Below Screenshot explains the switch request sent to Bill Gifford.
Once the recipient tap the button, it implies that the recipient has accepted the incident. After accept the switch notification, it will be update in the notification tab.
Once tapped on menu button, 3 options are available for the user: Change Password, Change Theme and Log out.
User tap on the Change password option, a pop-up can be seen prompting the user to enter the Old and New passwords and then to re-enter new password. Finally when tapped on button, the new password gets updated.
In Progress Check box: When the "In Progress" check box is checked, then all the past incidents pertaining to the particular user gets filtered and only the In-progress incidents are seen.
When the "In Progress" check box is unchecked, then all the past incidents pertaining to the particular user are seen.
Note: Only In progress incidents can be resolved in the History tab.
The Notifications tab contains a new switch request or Incident on the top and all the Accepted and Declined Switch requests at the bottom.
Note: All incidents → accepted, declined or snoozed move to the History tab.
all switch requests either accepted or declined remain in the notifications tab.
Similarly if the user Declines the switch notification the notification moves to bottom with a symbol as:
If a user sends Switch request to another user and when the recipient Declines the request, the notification moves to bottom with a symbol as:
Note : In Log tab only incidents can be seen. Only the level 4 users (Observers) can view the log.
And when 1 user accepts the incident, then mark is denoted against such user name.
When an incident ID is entered and tapped on Apply, only the information pertaining to that particular incident gets populated. And when a Project name, Engineer and status are selected and tapped on apply button, then all relevant incidents get populated on the Log tab.